Developing Your Organisational Skills as an Effective Supervisor


Course Info

Code MG2-164

Duration 5 Days

Format Classroom

Course Summary

An organisation can have many great features, systems, and employees, but that does not guarantee its success. Effective leadership and supervisors are absolutely crucial within any business. Without them, an organisation is bound to lose productivity, fall behind, and be drowned out in the market.

A supervisor that has developed the necessary organisational skills is a strong asset to any business. They will be able to appropriately create visions, set goals and objectives, effectively communicate with their team and effectively prioritise and delegate tasks to those most suitable. They will be able to maintain and monitor productivity to ensure all business and customer needs are being met.

Not only are supervisors in place to meet business needs, but they are also responsible for maintaining a positive work environment. They must ensure that all employees remain dedicated to their roles and that their personal needs are being met so they can continue to work to the best of their abilities. Supervisors will constantly monitor progress and offer coaching to those who require it, and create rewards and incentives to encourage team members to always strive for improvement.


  • To understand the importance of organisational skills within an organisation.
  • To review methods and techniques to maintain organisation.
  • To achieve measurable improvements in leadership performance.
  • To analyse the implications of poor organisational skills.
  • To inspire employees to perform towards an organisational vision.
  • To assess the necessary skills to be an effective supervisor.
  • To manage difficult employees and situations without it impacting productivity.
  • To create an environment that manifests productivity.
  • To generate employee buy-in for change. 
  • To provide coaching and mentoring to encourage others to improve organisational skills.

This course is designed for anyone who wishes to develop their organisational skills within their role or gain the skills necessary for future roles. It would be most beneficial for:

  • Training and Development Managers
  • Site Supervisors
  • HR Personnel
  • Senior Executives
  • Team Leaders
  • Regional Managers
  • Operations Managers
  • Sales/Marketing Supervisors

This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review case studies of established supervisors to highlight what skills they possess and how they have led them to success.

They will be provided with all the necessary tools possible to efficiently carry out learning exercises to develop their knowledge. Participants will evaluate their case studies to gain a full and comprehensive understanding of how organisational skills apply within the workplace. Furthermore, they will also partake in group discussions and activities where they will be able to apply their new knowledge to their own roles and demonstrate the practical and communicational skills learned.


Course Content & Outline

Section 1: Strategic Thinking
  • Management vs leadership.
  • Vital leadership competencies.
  • Strategic, tactical, and operational thinking.
  • Creating visions and establishing goals and objectives.
  • Communicating visions to colleagues and employees.
  • Defining internal and external organisational skills.

 

Section 2: Taking Personal Control
  • Setting personal goals and visions.
  • Evaluating personal views and aligning them with organisational values.
  • Balancing personal goals with business goals.
  • Identifying personal leadership and communication styles.
  • Developing strong and reliable methods of communication.
  • Admitting flaws and making plans for self-improvement.

 

Section 3: Merging Management and Leadership Competencies
  • The history of management and leadership.
  • How the role of management has evolved.
  • Understanding and prioritising customer value.
  • Engaging with employees.
  • Ensuring employee capabilities.
  • Optimising time management.

 

Section 4: Leading Teams
  • Analysing employees’ behaviours and understanding their personal motivations.
  • Key factors to successfully motivating people.
  • Understanding the importance of passionate leadership.
  • Building team rapport and establishing trust between one another.
  • Providing incentives to encourage outstanding performance.
  • Collaborating with employees in project completion.
  • Encouraging input and initiative when decision-making.

 

Section 5: Interpersonal Communications
  • The power of effective communication.
  • Key factors influencing leadership communication.
  • Efficient meetings and presentations. 
  • Resolving workplace conflicts before they impact productivity.
  • Earning respect from employees and colleagues.
  • Identifying weak performers and providing coaching in a style that is effective for them.


Course Video