Course Info

Code PI1 - 131

Duration 4 Days

Format Classroom Online

Digital Transformation Strategies

Course Summary

This comprehensive course explores the multifaceted nature of digital transformation, focusing on integrating digital technologies to enhance business processes, products, and services. Participants will learn to drive innovation, improve customer engagement, and increase operational efficiency. The course combines interactive lectures, case studies, and practical workshops to provide a holistic understanding of digital transformation strategies and their application in various organisational contexts. 


Upon completion of this course, participants will be able to: 

  • Understand key concepts of digital transformation. 
  • Develop strategies for digitising business processes. 
  • Enhance customer engagement through digital tools. 
  • Implement innovative technologies to drive growth. 
  • Manage digital risks and ensure regulatory compliance. 

This course is intended for  

  • CEOs and Directors 
  • Department Heads and Managers 
  • Transformation Leads 
  • Program Leaders 
  • Strategists and Business Architects 
  • Senior Change and Digital Professionals 

This course uses a variety of adult learning styles to aid full understanding and comprehension, including: 

  • Interactive lectures and discussions 
  • Real-world case studies 
  • Group projects and collaborative exercises 
  • Practical workshops on digital transformation tools 

Course Content & Outline

Section 1: Introduction to Digital Transformation 

  • Definition and significance 
  • Traditional vs. digital value chains 
  • Key drivers of digital transformation 

Section 2: Digitizing Business Processes 

  • Techniques for process automation 
  • Integrating digital technologies into operations 
  • Case studies on successful digitisation 

Section 3: Enhancing Customer Engagement 

  • Using digital tools for customer insights 
  • Strategies for improving customer experience 
  • Digital marketing and communication channels 

Section 4: Innovation and New Business Models 

  • Leveraging technology for innovation 
  • Exploring new digital business models 
  • Case studies on innovative digital solutions 

Section 5: Risk Management and Compliance 

  • Identifying and managing digital risks 
  • Ensuring data privacy and security 
  • Navigating regulatory requirements 

Section 6: Implementing Digital Strategies 

  • Developing a digital transformation roadmap 
  • Change management and cultural adaptation 
  • Metrics for measuring digital transformation success 

Certificate Description

Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided. 

Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards. 

CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer. 



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