Managing Contractors
Course Info
Code PO1-130
Duration 5 Days
Format Classroom
Course Summary
For any organisation that needs to out-source contractors to conduct an internal service, there should be a great understanding of how to correctly manage them and relevant contracts. Effectively managing contractors ensures that the expected service can be completed within a reasonable amount of time and for an acceptable price.
A large focus of managing contractors should be given to establishing the contracts themselves. Service contracts must be structured and formatted in an easily readable manner, detail all service specifications, terms and conditions and the tender process. All these factors guarantee that the contractor can carry out their service with minimal confusion or delays.
As contractors are conducting the service, employers must monitor their progress to ensure deadlines can be reached and that everything still matches the discussed budget. Issues and disputes may arise during the service and so these must be quickly addressed and settled to prevent further down-time or delays.
During this course, you’ll learn:
To understand the importance of managing contractors within an organisation.
To identify the organisation’s legal responsibility for managing contractors.
To investigate previous work and monitor current performance to understand contractor’s skills and competencies.
To implement risk management plans and transfer risks to contractors in a legal manner.
To comprehend the different aspects of a service contract and how to effectively create one.
To assess all steps and processes within contractor management.
To maintain health and safety in alignment with relevant health and safety and employment regulations.
To engage in open communication with contractors and settle disputes as they arise.
This course is designed for anyone with the responsibility of creating contracts or managing contractors. It would be most beneficial for:
Facilities Managers
Contractors and Sub-contractors
HSE Officers
Risk Analysts
Procurement Managers
Legal Advisors
Operations Managers
HR Personnels
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review real-world examples of service contracts to highlight key features discussed within the contract and how these are relayed into the physical service being provided.
They will partake in a variety of learning methods to ensure a full understanding of the taught content. Through a combination of presentations, video materials, group discussions and practical activities, the participants will be granted full opportunities to develop their knowledge and demonstrate any relevant practical skills, and even receive constructive feedback from their peers.
Course Content & Outline
Section 1
Introduction to Contractors
Defining what a contractor is and their necessity within an organisation.
Exploring what skills are typical of a contractor, common competencies, and responsibilities.
Identifying the different types of contractors and their specialities – carpenters, electricians, general contractors and more.
Understanding the importance of hiring a competent contractor, and the consequences of a poor service.
Section 2
Selecting the Right Contractor
How to find the right contractor for the job.
Establishing the goals and objectives for the service and recognising what type of contractor would be best suited for the job.
Utilising different methods and platforms to search for the ideal contractor.
Selecting a handful of individuals and investigating their portfolios, reading reviews, and establishing a direct line of communication.
Ensuring the contractor is capable of completing the service within the organisation’s budget.
Section 3
Creating the Contract
Assessing all service contracts are understandable by all parties through language used, the formatting and structure.
Detailing all service specifications to ensure the job can be fully completed as desired by the organisation.
Setting terms and conditions of the service.
Understanding the tender process and structuring pricing schedules.
Common mistakes to avoid when drafting a service contract.
Section 4
Health and Safety
Analysing health and safety regulations and statutory duties as an employer to ensure full compliance.
Discussing liability within the contract and understanding when the organisation or the contractor is at fault.
Enforcing the contract.
Conducting risk assessments and establishing a risk management plan to minimise potential risk occurrences.
Section 5
Managing Contractors in Practice
Engaging in open communication between the employer and contractor to guarantee a full understanding of the expected service.
Monitoring progress closely to ensure deadlines can be met.
Settling disputes as they arise to prevent a delay in service progress.
Making adjustments to contracts, payments, and expectations as necessary.
How to Become a Contract Management Expert in 2024
Embark on a purposeful journey to become a contract management expert. From the complexities of legal nuances to strategic thinking, learn how to craft agreements that align business objectives, mitigate risks, and foster collaboration. Discover the traits that define a proficient contract manager and navigate the path toward a rewarding and impactful career.
Embark on a purposeful journey to become a contract management expert. From the complexities of legal nuances to strategic thinking, learn how to craft agreements that align business objectives, mitigate risks, and foster collaboration. Discover the traits that define a proficient contract manager and navigate the path toward a rewarding and impactful career.
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