Course Content & Outline
Introduction to Property Management
Defining what property management is, its necessity and importance within the real estate industry.
Exploring the skills, roles, and responsibilities an effective property manager must possess.
Identifying different types of properties and the differences within their management – residential, commercial, and industrial.
The basics of property law and management ethics and morals.
Building Maintenance and Security
Conducting regular assessments of building features to analyse rate of degeneration and frequency of issues.
Utilising assessment data to create an accurate schedule of regular maintenance tasks.
Crisis management and establishing contingency plans in case of unforeseen circumstances.
Implementing physical security measures to ensure safety for tenants – CCTV, security alarms and code-accessed doors.
Tenant Management and Conflict Resolution
Selecting the right tenants – conducting background checks, credit checks and other necessary screenings.
Building a positive relationship with tenants based upon respect and trust.
Balancing a friendly relationship with professional responsibilities.
Ensuring clear, concise, and open communication with all tenants.
Managing conflict between tenants and working towards an amicable resolution in an impartial manner.
Legal Factors of Property Management
Enforcing tenancy agreements and identifying when eviction is necessary and can be conducted lawfully.
Investigating local and national laws surrounding property management and tenancy regulations.
Comprehending all aspects of leases, agreements, and contracts.
Reviewing legal obligations to tenants and ensuring these are all met.
Managing legal disputes and proceeding with litigation.
Finance Management of Properties
The importance of closely managing property budgets.
Reviewing property financial statements to explore income, costs, and maximising profits.
Balancing the management of insurances, taxes, and mortgages.
Collecting rent, managing rent increase in alignment with market trends and dealing with late payments.