Day 5 of each course is reserved for a Q&A session, which may occur off-site. For 10-day courses, this also applies to day 10
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This comprehensive course will equip participants with the advanced skills and knowledge required for effective key account management and business development. The course emphasises strategic and operational aspects and covers client relationship management, strategic account planning, and business development techniques. Through interactive sessions and practical case studies, participants will learn to enhance client retention, develop strategic partnerships, and drive business growth.
Upon completion of this course, participants will be able to:
This course is intended for
This course uses a variety of adult learning styles to aid full understanding and comprehension. Including:
Section 1: Introduction to Key Account Management
Section 2: Strategic Account Planning
Section 3: Client Relationship Management
Section 4: Business Development Techniques
Section 5: Data-Driven Decision Making
Section 6: Negotiation and Closing Deals
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Assessment Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.