Employee Training, Development & Empowerment


Course Info

Code MG2-139

Duration 5 Days

Format Classroom

Employee Training, Development & Empowerment

Course Summary

As businesses develop, many forward-thinking business owners are beginning to realise that giving orders to employees isn’t the most effective or productive way of getting the job done. Actually, research shows that employees are more motivated, and therefore, do much more work, if they are given the freedom to make their own choices and develop down a path that they enjoy.

Giving your employees the responsibility to make changes in the workplace and assess risk areas to make improvements, empowers them to make projects their own - something to be proud of.

This empowerment can begin with small steps. Perhaps whether they would like to work in the office or at home, or setting their own shift patterns based on what works for them? Then moving over to project management and KPI monitoring.

Evidence suggests that employees who are given this autonomy to work will put much more effort into their role, begin to train other employees, and naturally delegate work which will ensure the continuous improvement and development of your departments based on their experience. This benefits you as a company, as you gain hard-working employees, and also allows your employees to put their skills to the test and gain more experience to aid their progression.


  • To develop an understanding of how delegation can increase motivation. 
  • To empower employees to make their own decisions. 
  • To pass along the training responsibilities to those who do the role already. 
  • To develop the mentoring skills in your departments so that the experience filters through. 
  • To increase the coaching culture in your workplace and teach more motivational coaching techniques. 
  • To allow your employees to explore and develop their own skills. 
  • To understand the changing development culture and use it to continuously improve your business using the people in your front-line roles.

This course is designed for anyone who is responsible for managing the continuous improvement of a department and motivating a team of dedicated employees. It would be most beneficial for:

Business Owners

  • Directors
  • Operations Managers
  • Supervisors
  • Team Leaders
  • HR Personnel 
  • HR Business Partners
  • Talent Managers
  • Coaches
  • Training & Development Managers

This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will take part in interactive seminars to discuss leadership changes and develop the most practical management and coaching techniques to help make these changes a reality.

They will be involved in practical group activities to try out their new delegation and coaching methods and discuss how empowerment could affect them in their personal roles. They will review various real-world examples of this new management style being put to good use and discover how to gradually migrate the new culture into their own business.


Course Content & Outline

Section 1: Individual Learning Styles & Strategies. 
  • How do people learn?
  • Honey & Mumford Learning Styles.
  • Various learning strategies. 
  • Learning on the job.
  • Making every activity a learning opportunity. 
  • Creating individual development plans that have a single, collective goal.
  • The importance of considering learning styles. 
  • Individual SWOT plans. 

 

Section 2: Empowering Your Employees
  1. The principles of employee empowerment. 
  2. How employee empowerment could benefit your business. 
  3. Transforming your leadership styles across the business. 
  4. Competitors and cultural influences. 
  5. How to communicate effectively without giving orders. 
  6. Suggesting change without enforcing it. 

 

Section 3: New Coaching Styles & Training Delegation
  • Making changes to your coaching matrix.
  • Coaching and interventions - the differences. 
  • Coaching skills and cycles. 
  • PDPs, PIPs, and performance management. 
  • Motivational-based leadership. 
  • Reward rather than punish.

 

Section 4: Talent Management & Mentoring Your Employees
  • Developing an effective mentoring relationship. 
  • Common mentoring tools and techniques. 
  • Formal vs. informal mentoring - the benefits of both.
  • Talent management systems and scorecards.
  • Succession planning and delegation. 
  • Training down the succession line. 

 

Section 5: Aiming for Continuous Improvement & Creating A New Workplace Culture
  • Your continuous development culture. 
  • Thinking about your future. 
  • Process and journey mapping to agree on future goals. 
  • Data-driven monitoring and success scoring. 
  • Identifying disempowerment and making a change. 
  • Personal action planning. 
  • Employee action planning.
  • Establishing your business as a ‘’learning first’ business.


Course Video