Course Info

Code PH1-135

Duration 5 Days

Format Classroom, Online

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Simplification Of Work Processes & Procedures

Day 5 of each course is reserved for a Q&A session, which may occur off-site. For 10-day courses, this also applies to day 10

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Course Summary

Simplifying work processes and procedures is critical for improving efficiency, reducing waste, and enhancing organisational productivity. This training course provides participants with the knowledge and tools to streamline their work processes, eliminate unnecessary steps, and enhance workflow efficiency. In today’s fast-paced business environment, organisations are pressured to deliver faster, reduce costs, and improve quality. Simplifying processes is a key strategy to achieve these objectives while reducing operational bottlenecks and improving employee morale.

This course will cover essential topics such as identifying process inefficiencies, using Lean and Six Sigma methodologies to streamline processes and implementing tools like process mapping to visualise and redesign workflows. Participants will learn how to reduce redundancy, reduce time-consuming procedures, and introduce automation where appropriate to enhance efficiency further. The course will also address the importance of stakeholder engagement, change management, and continuous improvement to ensure that simplified processes are sustainable and deliver long-term benefits.

By the end of this training, participants will have the skills to critically assess current work processes, apply simplification techniques, and foster a culture of ongoing process improvement. This will improve productivity, faster project completion times, reduced costs, and higher customer satisfaction.


Upon completion of this course, participants will be able to:

  • Understand the importance of simplifying work processes for organisational efficiency and productivity.
  • Learn to identify inefficiencies and bottlenecks in existing processes.
  • Learn tools and methodologies for process simplification, such as Lean and Six Sigma.
  • Develop the ability to implement process mapping and workflow analysis techniques.
  • Learn strategies for engaging stakeholders and managing change during process simplification.
  • Establish a continuous improvement mindset to ensure processes remain efficient over time.

This course is intended for 
 

  • Managers and Team Leaders: Individuals responsible for overseeing work processes and seeking to improve team productivity and efficiency.
  • Process Improvement Specialists: Professionals focused on improving operational workflows and reducing organisational inefficiencies.
  • Operations and Project Managers: Individuals managing complex processes and projects, looking for ways to simplify and streamline their workflows.
  • HR and Organizational Development Teams: Teams tasked with improving internal processes, fostering employee engagement, and managing organisational change.
  • IT and Technology Professionals: Individuals responsible for automating processes and integrating technology solutions to support simplification.

This course will employ a range of training techniques designed to engage participants and provide both theoretical knowledge and practical application:

  • Instructor-Led Lectures: Subject matter experts will deliver presentations on the principles and methodologies of process simplification.
  • Interactive Group Discussions: Participants will discuss the challenges and benefits of simplifying processes sharing their experiences and insights.
  • Hands-On Workshops: Participants will practice process mapping, workflow analysis, and other simplification techniques using real-life examples and case studies.
  • Role-Playing Scenarios: Participants will work through simulated organisational processes to identify inefficiencies and propose simplification strategies.
  • Quizzes and Assessments: Periodic quizzes ensure that participants understand and retain key concepts throughout the course.
  • Feedback and Coaching: Trainers will provide personalised feedback to participants on their approach to process simplification and offer guidance for improvement.

Course Content & Outline

Section 1: Introduction to Process Simplification

  • Definition and Importance of Simplifying Processes
  • Benefits of Streamlining for Organizations and Employees
  • Common Process Bottlenecks and Inefficiencies

Section 2: Analysing Current Work Processes

  • Identifying Redundancies and Inefficiencies
  • Understanding the Root Causes of Process Complexity
  • Tools for Process Evaluation (Process Audits, Time Studies, etc.)

Section 3: Lean and Six Sigma Methodologies for Simplification

  • Overview of Lean Principles: Eliminating Waste
  • Six Sigma: Reducing Variation for Process Improvement
  • Combining Lean and Six Sigma for Effective Simplification

Section 4: Process Mapping and Workflow Analysis

  • Visualising Processes through Process Mapping
  • Conducting Workflow Analysis to Identify Improvement Opportunities
  • Designing Optimized Workflows for Efficiency

Section 5: Automation and Technology Integration

  • Identifying Opportunities for Process Automation
  • Tools and Software for Automating Repetitive Tasks
  • Balancing Automation with Human Oversight

Section 6: Engaging Stakeholders and Managing Change

  • The Role of Stakeholder Engagement in Successful Simplification
  • Managing Resistance to Change: Strategies and Best Practices
  • Ensuring Buy-In from Key Organizational Leaders

Section 7: Continuous Improvement and Sustainability

  • Creating a Culture of Continuous Process Improvement
  • Monitoring and Measuring the Impact of Simplified Processes
  • Revisiting and Revising Processes as Needs Evolve

Section 8: Case Studies and Practical Applications

  • Real-Life Examples of Successful Process Simplification
  • Lessons Learned from Organizations that Simplified their Workflows
  • Applying Simplification Strategies to Your Organization

Certificate Description

Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.

Holistique Training Certificates are accredited by the British Assessment Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.

CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.



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