In today’s society, it isn’t just income and profit that makes a business successful. Now, lots of merit is placed upon a company’s external reputation from their consumers, their knowledge of the wider market and competitors, or even their reputation as an employer. These things, alongside finances, equally help the company to grow its reach and turnover.
However, there are challenges that come with these new performance metrics. It’s easy to monitor profits and losses to understand a company’s success. But it’s a little more difficult to monitor intangible performance and assets using data or typical key performance indicators.
To resolve this, businesses can use scorecards to prove their positive performance and flag any potential problems to work on for continuous improvement.
A balanced scorecard can focus on recruitment, organisational development, future goals, strategic planning, prioritisation, and automation. The scorecards will show your progress throughout any changes and projects that you complete and will act as a real-time record of your achievements as a business.
This course is designed for anyone who is responsible for planning projects or maintaining service levels in a successful and profitable business. it would be most beneficial for:
This course uses a variety of adult learning methods to aid full understanding and comprehension. Participants will enter into group discussions to determine the most powerful scorecard metrics for their business and create a journey map to display the impact that these monitors can have.
They will view scenario-based videos to see the impacts of scorecard measurement within successful businesses and understand how these changes can also reflect well on the business externally. Participants will then work together to create a project plan for their businesses to roll out the new scorecard and set up intervals or measurements to aim for continuous improvement.
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.