Advanced Interview Techniques to Find the Best Candidates
Course Info
Code PH1-114
Duration 5 Days
Format Classroom
Course Summary
A job interview is a chance to find the very best candidate for your role. You can discuss their relevant experience and get a gauge on their personal attributes to decide if they will be a good fit for your team. But it’s not as simple as just asking a few questions and gaining those tickbox answers. You’ll need to craft specific questions to understand how your candidate thinks and feels about certain situations and ask them how they would react to specific relevant scenarios.
Communication is key within an interview and too many interviewers are set in their ways, simply asking question after question. However, to get the most out of your candidate, your interviewer should focus on their body language to create a welcoming environment and also try to sell the company and job role to the interviewee. This will put them at ease and ensure they perform to the best of their ability having all of the information to hand.
Questions about that specific role are great, but the intention of an interview is to discover more about that candidate. Interviewers should adopt a conversational tone in an interview and try to work in relevant questions along the way. Questions about holiday time, foods and favourite destinations could also help any interviewer to learn more about the candidate and judge whether they are likely to be a good fit for the role.
To find the very best candidates to fill the role and ensure a productive and quality service in your department, you’ll need to brush up on interviewing techniques to assess an applicant's key competencies, behaviours and ambitions.
- To understand how good interviews secure better candidates.
- To develop a fair framework for interviewing.
- To enhance your questioning techniques.
- To develop a conversational tone when interviewing.
- To understand how body language can affect the success of the interview.
- To gain knowledge on personality types and which would be a good fit for your role.
- To interpret the job specification in order to find the most qualified person.
- To take coherent notes for later assessment.
- To judge your own interviewing skills to understand if the interview was a fair reflection of that candidate.
This course is designed for anyone responsible for hiring new employees or creating accurate and effective job specifications to attract new interest. It would be most beneficial for:
- Business Owners
- HR Professionals
- Recruiters
- Team Leaders
- Managers
- Supervisors
- Hiring Managers
- Interviewers
- Note Takers
- Policy Writers
The course has been created using a variety of adult learning techniques to aid full understanding and comprehension. Participants will view a selection of videos displaying positive and negative interviews and will hold group discussions to understand the implications of hiring the wrong candidate.
They will be equipped with tools and techniques to enhance their questioning techniques and will finish with effective role-playing exercises to practice the perfect interview.
Course Content & Outline
- The importance of proper interview techniques.
- Different types of interviews and what works best for you.
- Pre-employment testing to pick out the best candidates.
- Sorting your success factors.
- Job specifications and how to reiterate them.
- Using your success factors to interpret compatibility.
- Finalising your job role success matrix.
- Arranging your documentation.
- What do you need to know?
- Selecting your initial questions.
- What do you really need to know?
- How to sell your business and job role.
- Customising the interview and preparing your agenda.
- Sending invites.
- What does your candidate need to bring with them?
- Privacy and data protection guidelines.
- Categorising types of candidates.
- Silence is golden in specific scenarios.
- Opening an interview.
- Avoiding awkwardness.
- Asking the right questions.
- The art of open questions.
- Note taking.
- Closing an interview and next steps.
- Asking personality-related questions.
- Scenario-based questioning.
- Outside-the-box thinking and questioning techniques.
- Assessing body language and reactions.
- Inviting questions as an interviewer.
- Developing conversational tone.
- Your scoring system.
- Eliminating bias.
- Ranking against other candidates.
- Following up with candidates.
- Additional extras and testing.
- Self-evaluation - was it a fair interview based on your behaviours?
- Prohibited questions and why they should be avoided.
- Remove personal bias.
- Conflicts of interest.
- Answering questions from candidates.
- What not to say.
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