Course Info
Code PH1-118
Duration 5 Days
Format Classroom Online
Course Summary
Businesses are changing all the time. Change is a positive thing and is required to keep growing and increasing profits and turnover. However, change always comes with risks. These might be financial risks or risks to quality, products, or processes.
It’s important that human resources professionals understand the risks in their area due to company change and the implications on employees, processes, and the wider business.
Human resources can also help the business to identify risks using reporting, employee tracking, and comparisons with competitor businesses. They can also respond to on-site risks in regard to health and safety or employee recruitment, management, and retention.
To fully fulfil the HR role, professionals in this area will need to evaluate the business performance against key performance indicators and ISO standards to understand where the business needs to be heading in the future; forecasting and avoiding or mitigating risk elements along the way to maintain company success and profits.
- To evaluate the current processes and procedures and understand their efficiency.
- To develop accurate reports and understand how these affect the future of the business.
- To create regular audit processes and understand how the business is changing.
- To review the previous reporting and understand how lessons could be learned from past performance.
- To gain information on financial risks based on employee turnover, training, performance management, and salaries.
- To use this information to develop a long-term action plan.
- To develop a business continuity plan, if something were to go wrong.
- To reassess your company roadmap and pinpoint potential risk areas or single points of failure.
- To develop presentations and project plans to mitigate risk elements and present them to stakeholders and partners.
This course is designed for anyone working in human resources who is responsible for identifying risk areas across the business. It would be most beneficial for:
- Business Owners
- Directors
- Operations Managers
- HR Professionals
- HR Managers
- HR Auditors
- HR Administrators
- Supervisors
- Recruitment Professionals
- Employee Retention Professionals
- Risk Assessors
This course uses a variety of adult learning methods to aid full understanding and comprehension. Participants will view presentations and videos which discuss the importance of risk assessments during periods of change. They will conduct group discussions to fully understand areas of risk within their current processes and use the learned tools and techniques to develop a roadmap for the future and a business continuity plan to cover all bases. Finally, they will discuss their plans for change, their reasoning, and their risk mitigation methods with the group to gain feedback and understand further areas for development.
Course Content & Outline
- Your role as a HR professional.
- Defining risk areas.
- The benefits of risk management in your area.
- The barriers of managing risk.
- The various categories of risk.
- ISO frameworks and principles.
- Criteria-based risk.
- Your risk assessment.
- The areas you should study.
- How to identify risks.
- Risk analysis tools and techniques.
- Key risk indicators.
- Key performance indicators and how they measure up to risk.
- Creating a risk register.
- Health and safety considerations.
- People risks vs. process risks.
- Accurate record keeping.
- Change management procedures, documentation, and auditing.
- Upside-down and downside-up risk responses.
- Feedback, surveys, and data-driven responses.
- Your risk management plan implementation based on data.
- Defining your performance objectives.
- Business continuity planning (BCP).
- Emergency responses.
- Crisis management planning.
- Lessons learned to debrief.
- Your risk management overview.
- Evaluation of effectiveness.
- Incident investigation and recording.
- Quality assurance and continuous improvement roadmap and planning.
- Compliance and information governance.
- Developing your critical thinking skills.
- Problem-solving using data and outside-the-box thinking.
- Innovative planning and change monitoring.
- Insurance and data organisation.
- Employee culture, ethics, and behaviours monitoring.
- Intellectual property risks.
- Compliance and regulations.
- Cybersecurity, automation, and IT regulations.
- Supply chain risk and management.
Dive into the world of Quality Management and Risk Management. Explore their differences, understand their vital roles, and learn their effective implementation for organisational success. Discover the synergy between quality assurance and risk mitigation strategies.
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