Course Info
Code IND21-108
Duration 5 Days
Format Classroom
Course Summary
Building management is a crucial part in ensuring a building is habitable. Building management focuses on individual features and facilities and how proficient their function is, and how they work alongside other functions. Everything within a building needs to be well designed, accessible, and compliant with health and safety procedures.
Building management encompasses various areas of building design and function. The design of facilities within a building are essential to ensure they can be accessed by the necessary individuals, within a reasonable budget for the business and meets all safety standards. To ensure client satisfaction, the facilities must be designed to best meet the client’s needs and be practically achievable in the discussed timeframe.
Effective risk management is an essential factor of building management. Risk assessments should be regularly conducted to identify risks throughout the design, building and post-installation process. These risks must be analysed and adequate preventative and corrective actions should be in place to reduce negative impact to life and to the building if they were to occur
During this course, you’ll learn:
To understand the importance of building management services.
To identify what processes and features are included within building management.
To maintain high levels of health and safety and ensure all building features and functions are fully compliant with health and safety regulations.
To establish effective risk management and conduct regular risk assessments.
To ensure all building services meet the needs of occupants.
To utilise various building management methods and systems to control all areas of the building and monitor effectiveness.
To explain the consequences of poor building management on both the occupants and organisation.
This course is designed for anyone within building management who wishes to develop their knowledge and skills. It would be most beneficial for:
Facilities and Building Managers
Property Managers
Contractors and Sub-contractors
Estate Directors
HSE Officers
Procurement Consultants
Operations Managers
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review case studies of established organisations and their building management processes to highlight key features that contribute to management success and areas for possible improvement.
The participants will be granted the opportunity to partake in a variety of different learning methods, including presentations, video materials, role-playing activities, and practical activities. This combination of methods will guarantee the participants are able to fully develop their understanding of the taught content and any related skills.
Course Content & Outline
Section 1
Fundamentals of Building Management
Understanding what building management is, its necessity and importance within an organisation.
Identifying how each facility must work effectively individually and with one another for the building to remain fully functional.
Typical features and services within an organisation, and their benefits and limitations – electricity, water, lighting, heating and more.
Assessing who is responsible for managing these, and their typical skills, competencies, and responsibilities.
Section 2
Ensuring Health and Safety
Exploring statutory building requirements and how these align with health and safety regulations.
Managing contractors to ensure each individual is working in alignment with health and safety standards.
Aligning health and safety equipment with client needs.
Conducting risk assessments and establishing risk management plans detailing preventative measures and crisis response plans.
Ensuring all fire safety precautions are in working order.
Section 3
Building Design
Evaluating client needs and aligning these with achievable goals.
Managing overall expectations.
Utilising various methods and techniques to create an efficient and satisfactory design.
Adjusting designs to ensure compliance with and health and safety.
Maintaining a working relationship with all involved individuals and the client.
Supplier selection and procurement management.
Section 4
Operation and Maintenance Management
Key elements of service contracts and how to maintain these accordingly.
Exploring resource options to ensure maximum quality while staying within the budget.
The tendering process and its vitality during procurement.
Monitoring performance-based service provisions to guarantee goals will be met as expected.
In-put and out-put specifications.
Section 5
Managing Occupants
Communicating openly with occupants.
Obtaining and responding to feedback in a calm and accepting manner.
Understanding the necessity of feedback and how it can lead to individual development and management improvement.
Methods to ensure full occupant satisfaction.
Establishing a positive relationship with occupants
Resolving conflict and tension with individuals in an impartial manner.
Top 7 Facilities Management Challenges
In the dynamic realm of facilities management, rethinking spaces with employee well-being at the core is paramount. Discover how to conquer top challenges, from tech integration to sustainability, and cultivate thriving workplaces. Peek into the future of facilities management where technology and employee-centric design converge.
In the dynamic realm of facilities management, rethinking spaces with employee well-being at the core is paramount. Discover how to conquer top challenges, from tech integration to sustainability, and cultivate thriving workplaces. Peek into the future of facilities management where technology and employee-centric design converge.
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