Hospitality is an industry vital for society’s daily function. Travel and tourism are noted as the reason many communities are able to sustain themselves, and hospitality is the main industry that enables tourism. Conferences are a way to gather leading figures within the business hospitality industry, offer rewards, and share new innovations.
Conference and business hospitality management must go through several stages to remain successful. Planning and organising are vital, as an event can only exist with extensive planning. Plans should detail every function, employee and function required for the conference and the budget required to accommodate these. Once the planning is in progress, there should be a strong emphasis on promoting the event. A vast range of platforms and social media channels can be used for event promotion, and those in charge should investigate the desired audience and conclude on the primary way to reach them.
The final stage of conference management is meeting guest needs. Ensuring guests are entertained and enjoying the conference is the main sign of success. Communicating with guests and opening up a conversation regarding their satisfaction will allow for positive and constructive feedback and how to improve future events best.
Upon completion of this course, participants will be able to:
This course is designed for anyone within business hospitality management and those responsible for arranging and hosting conferences. It would be most beneficial for:
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review case studies of successful conferences to highlight key functions that contributed to the success and potential challenges or shortcomings experienced.
A variety of learning methods will be offered to promote learning and ensure the participants gain an in-depth understanding of the taught content. Through a combination of presentations, discussions, role-playing activities, and individual activities, the participants will have ample opportunities to develop their knowledge and practise their learned skills alongside their peers.
Section 1: Introduction to Business Hospitality
Section 2: Planning the Event
Section 3: Promoting the Event
Section 4: Managing all Functions
Section 5: Attendee Focus
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.