Course Info
Code IND05-118
Duration 5 Days
Format Classroom
Course Summary
Healthcare is one of the most valuable sectors we have in society, and the success of healthcare organisations can be credited to various different factors, but primarily those within supervisory and leadership positions. Without effective management, healthcare organisations would struggle to work productively and would greatly fail to meet patient needs.
To be an effective supervisor within a healthcare organisation, there are many different skills and knowledge required. One would not only need to have general skills such as communication, initiative, time management and so on, but they must also have a great understanding of the types of leadership. Knowing the leadership types and how they can be applied within a healthcare setting is crucial to building respect from team members and establishing authority and reliability.
Healthcare is incredibly collaborative, which makes managing a team effectively absolutely vital. Supervisors should focus on building relationships with team members, learning about their strengths and weaknesses to understand how to delegate tasks accordingly. All team members need to be supported in their strengths and be provided the opportunities to improve on their weaknesses.
During this course, you’ll learn:
- To understand the vitality of effective supervision within a healthcare facility.
- To investigate the different leadership models and identify which would be most suitable personally and for the organisation.
- To monitor the performance and productivity of supervisees and recognise areas for improvement.
- To ensure all necessary resources are available at all times.
- To effectively organise and store information in a secure and accessible manner.
- To explore the constant evolution of healthcare demands and continuously search for ways to meet these demands.
- To establish a collaborative team through rewards, incentives and relationship building activities.
This course is for anyone within healthcare who wishes to take on a supervisory position, or those currently in one who would like to develop their knowledge. It would be most beneficial for:
- Senior Nurses
- Operations Managers
- Clinical Supervisors
- Department Supervisors
- Laboratory Scientists
- Care Supervisors
- HR Personnel
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review case studies of established supervisors and leaders within healthcare organisations to highlight key factors of success in their approach to leadership.
They will partake in a variety of different learning exercises and methods, including presentations, group discussions, and group and individual activities. This assortment of learning methods will greatly support their learning and ensures that the participants are able to develop a full and comprehensive understanding of the taught content and related practical skills.
Course Content & Outline
Section 1
Fundamentals of the Healthcare Sector
- Defining what the healthcare sector is, and how its function can differentiate from other industries.
- Identifying what positions can be found throughout healthcare, their roles, responsibilities, and typical competencies.
- Exploring the different implications of management, and its vitality in maintaining a safe and productive environment.
- Understanding what internal and external factors can influence the responsibilities of management.
Section 2
Evolution of Healthcare Roles
- Evaluating the history of the healthcare industry and how methods of care have developed over time.
- Analysing how patient demands have changed over time, and predicting how they may evolve in the future.
- Upholding the value of healthcare paradigms and understanding their benefits.
- The shift in expectations on doctors, nurses, management, and other integral healthcare roles.
Section 3
The Nature of Leadership
- Describing the core purpose of management and supervision roles.
- Identifying the 7 types of leadership, their advantages, disadvantages, and the ideal types to utilise within healthcare.
- Matching the leadership type to personal strengths – building personal skills to fit the ideal.
- Understanding the principles of leadership and how they are applied throughout the role – planning, organising, directing and more.
Section 4
Team Management
- Building strong relationships with team members to help gain trust.
- Assessing team member’s strengths and weaknesses and delegating tasks accordingly.
- Providing rewards and incentives to encourage outstanding work and performance.
- Recognising the mental burden healthcare professionals often face and offering various methods of stress reduction and support.
- Evaluating a lack of skills or performance and providing opportunities for coaching and training.
Section 5
Self-Management and Effectiveness
- The vitality of self-discipline and a strong drive for self-improvement.
- Determining the various barriers to personal effectiveness and exploring ways to overcome these.
- Creating plans, goals and objectives from innovative ideas for improvement that align with the organisation’s overall goals.
- Measuring personal performance and acknowledging a lack of skill and taking steps to improve.
Certificate Description
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.
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