Medical and healthcare organisations play a vital role within society, and it is essential that they are able to continuously improve their performance and quality. If performance and quality were to start lacking, this could have a detrimental effect on the organisations and the patients they serve.
Performance improvement can come from different organisational areas and often relies on various factors. A primary performance factor is team management. Establishing competent teams of varying competencies, knowledge, experience, and skills is crucial to improving performance. Teams of varying capabilities can be utilised in many ways, and assignments and tasks can be easily delegated to those most suitable.
Furthermore, understanding the data surrounding performance is another crucial factor. Gathering data through medical informatics, analysing it using statistical thinking tools and applying SPC methods to the organisation is a straightforward and accurate way of identifying ways of improving performance and incorporating the best solutions.
Upon completion of this course, participants will be able to:
This course is designed for anyone within a medical field who is responsible for managing and improving performance. It would be most beneficial for:
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review case studies of established healthcare organisations regarding quality and performance improvement to highlight key methods and analyses that have led to their success.
They will participate in a variety of learning exercises and methods that greatly promote learning and knowledge development. These methods include seminars, group discussions, video material, and group activities. Working individually and in a group setting will best reflect these job roles and help provide an authentic learning experience.
Section 1: Introduction to Quality
Section 2: Healthcare Team Management
Section 3: Process Tools and Information Resources
Section 4: Statistical Thinking and Analysis
Section 5: Lean Six Sigma
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.