It’s too easy to remain in the safe zone with your business. You know what works and what doesn’t; sometimes, taking a risk is difficult, even if you think it may pay off.
However, if you remain static, your processes and systems will become outdated, which may mean you fall behind the competition. It’s essential that you use innovative ideas and up-to-date process models to improve your organisation’s procedures continuously.
Continuous improvement means that you will meet the demands of your clients and customers and will be seen as a more viable option for stakeholder investment.
Being proactive about your goals and using clear communication will help you gain buy-in from your workforce, lower attrition, and keep your customer base interested in your next big step to increase your profit margins. Continuous improvement means understanding the bigger picture and excelling in risk management to mitigate service failures, move towards streamlining processes, and generate more profit while maintaining excellent service.
Upon completion of this course, participants will be able to:
This course was created for people who are responsible for making process changes or leading projects to improve business performance and drive profits. It would be particularly beneficial for:
This course uses a range of adult learning methods, including trainer-led seminars to discuss the current marketing and financial climate, practical journey mapping exercises to determine the areas that require innovation and real-life case studies encased in discussion groups to help put the theory into a practical situation.
You will discover planning methods to streamline your processes and develop effective communication styles through role-playing to ensure you gain customer and employee buy-in. This course uses a range of adult learning methods, including trainer-led seminars to discuss the current marketing and financial climate, practical journey mapping exercises to determine the areas that require innovation and real-life case studies encased in discussion groups to help put the theory into a practical situation.
You will discover planning methods to streamline your processes and develop effective communication styles through role-playing to ensure you gain customer and employee buy-in.
Section 1: Why Innovation Is Important
Section 2: Being Creative And Confident With New Ideas
Section 3: Developing A New Business Direction
Section 4: Identifying And Mitigating Risk
Section 5: Communication Is Key
Section 6: Monitoring And Reporting Techniques
Section 7: Understanding Change Processes
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.