Operational Excellence Programs

This advanced training course provides a comprehensive framework for achieving and sustaining operational excellence within organisations. Participants will explore strategies to optimise processes, enhance performance, and build a culture of continuous improvement. By blending theory with real-world applications, the course equips leaders and managers with the tools to drive efficiency, reduce waste, improve quality, and create value for all stakeholders.

The program emphasises alignment between strategic objectives and operational activities, ensuring that excellence is not just a one-time achievement but an ongoing organisational mindset. Participants will gain insights into industry best practices, performance management systems, and transformation initiatives that enable long-term success in highly competitive markets.

Section 1: Foundations of Operational Excellence

• Definition, scope, and benefits of operational excellence.
• The relationship between strategy, culture, and execution.
• Key frameworks: Lean, Six Sigma, Kaizen, and Total Quality Management.
• The role of leadership in driving excellence.

Section 2: Process Optimisation and Waste Reduction

• Identifying inefficiencies and bottlenecks.
• Value stream mapping and process flow analysis.
• Tools for eliminating waste and improving cycle times.
• Best practices for standardising processes.

Section 3: Performance Measurement and Continuous Improvement

• Developing key performance indicators (KPIs).
• Building effective performance dashboards.
• Root cause analysis and corrective actions.
• Embedding a culture of innovation and adaptability.

Section 4: Aligning Excellence with Organisational Strategy

• Linking operational metrics to strategic goals.
• Integrating excellence into corporate governance.
• Managing cross-functional collaboration for maximum impact.
• Ensuring long-term sustainability of improvements.

Section 5: Leading Operational Excellence Initiatives

• Change management and overcoming resistance.
• Engaging and empowering employees at all levels.
• Leveraging technology and digital transformation.
• Case studies of successful operational excellence programs.

Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.

Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.

CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.