Facilities management greatly benefits from a strong focus on operational excellence. Operational excellence encompasses the multiple areas of business functions and how, when efficiently aligned, they can drastically improve the organisation’s day-to-day functions, resulting in more consistent results.
Excellence covers many different areas, including risk management, finance management, and quality. These work hand in hand to ensure the business succeeds in meeting its goals. Quality focuses on providing services and maintaining maximum productivity without sacrificing safety or quality. Factors such as the available budget and adequate design can influence quality.
Facilities management is an industry that must prioritise risk management due to its practical nature. The risk management process should identify and prioritise all possible risks based on severity and potential impact. Extensive preventative measures should be in place to reduce risk potential, and these must all be compliant with health and safety regulations.
Upon completion of this course, participants will be able to:
This course is designed for anyone within facilities management who is responsible for maintaining operation excellence It would be most beneficial for:
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review case studies of successful facilities management, including relevant documents to highlight key features in processes, areas with high-risk levels and potential ways to minimise them.
They will have the opportunity to participate in a variety of learning methods, including presentations, group discussions, video materials, and practical demonstrations. This combination of learning methods will ensure that the participants can fully develop their knowledge and related physical skills.
Section 1: Introduction to Facilities Management
Section 2: Understanding Quality and Design
Section 3: Monitoring Performance
Section 4: Health and Safety
Section 5: Building Maintenance
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.