Aviation is a vast industry that is essential to society. However, there is no denying there can be a great mental strain on those working within it. Certain roles, such as pilots and flight attendants, often require a significant sacrifice. Commitment to their employment often means they are regularly far from home and families, flying to and from unfamiliar places. Constant travel can make seeking traditional support systems much more difficult. Many aviation organisations have implemented a pilot & peer assistance programme to combat this.
A peer assistance programme is established to train existing pilots, flight attendants and other aviation staff on the basics of mental health, supportive communication and providing overall emotional support. Peers are responsible for offering struggling employees an empathic ear to listen to their struggles and provide comfort and encouraging words. They also can work together to overcome personal challenges and feel safer and more confident within their working environment.
Peers can also take on an emotional burden and must remain mentally positive. They will have to follow aviation regulations surrounding confidentiality and safety. However, as peer assistants, if they recognise potentially harmful behaviours within those they are helping, they have a duty of care to break confidentiality and inform the necessary parties of their concerns.
Upon completion of this course, participants will be able to:
This course is designed for anyone within an aviation organisation who wishes to become a peer or existing peers who want to expand their knowledge. It would be most beneficial for:
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review real-world case studies of peer assistance situations to highlight valuable skills presented, positive use of language and possible communication improvements.
The participants will participate in various presentations, group discussions, video materials, and group role-playing activities to guarantee a complete understanding of the taught content. This combination of methods, particularly the group-dependent techniques, will ensure the participants can absorb course knowledge and demonstrate practical skills. They can also offer and receive constructive feedback from others.
Section 1: Introduction to Peer Assistance Procedures
Section 2: Understanding the Human Mind and Body
Section 3: Communication
Section 4: Regulatory Requirements of Peers
Section 5: Peer Assistance Process
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.