Understanding Language for Project Management


Languages Project Management Sales & Marketing

Course Info

Code IND19-102

Duration 5 Days

Format Classroom

Understanding Language for Project Management
Available Dates City Fees Actions

Course Summary

Within the world of business, regardless of industry, effective project management is essential to ensure projects are completed to the highest standard. One of the primary factors that influence the success of projects is the language used to communicate. Poor communication can negatively impact a project at every stage making its completion near impossible. Having those involved in a project understand the importance of effective language will better guarantee the success of the project.
Maintaining ideal communication and language is integral to every stage of a project. Project management heavily relies on the contribution of each member of the team, and this would require all individuals to be capable of communicating effectively. The type of language used can dictate how a message is conveyed and received and must be greatly considered before engaging with another. Language is not just dependent on the specific wording used, but the tone of voice and body language used can greatly influence how the message may be received. Without consideration of language, the risk of miscommunication is far too great.
Project managers, or other individuals with leadership responsibility, will also need to utilise language in other ways. Conflict and tension are often inevitable when it comes to extensive teamwork, and being able to use strong and effective language to talk through conflict and reduce overall tension is crucial. 

During this course, you’ll learn:
  1. To understand the vitality of effective language within project management.
  2. To review the consequences of poor language and communication.
  3. To evaluate effective methods and techniques of language and communication.
  4. To examine external and internal factors that can influence how a message is conveyed and received.
  5. To promote project progress using strong and encouraging language.
  6. To provide constructive feedback and guidance through appropriate language.
  7. To comprehend how to utilise language to manage conflict and reduce tension within the project team.
  8. To translate particular communication formats into others in a clear and concise manner.
This course is designed for anyone who wishes to develop their knowledge of language to further improve project outcomes. It would be most beneficial for:
  • Project Managers
  • Operations Managers
  • Project Engineers
  • Sales and Marketing Managers
  • Senior Executives
  • Business Owners
  • Regional Managers
  • Finance Analysts
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review case studies of projects of varying levels of success to highlight areas of effective communication and areas where poor use of language resulted in less-than-ideal outcomes.
To ensure the participants can gain a full insight into the taught content, they will partake in a combination of seminars, group discussions, individual and group activities. This collection of learning methods allows for ample opportunities to develop their knowledge and skills. The group activities will especially allow for skill improvement, as participants can work together to demonstrate their skills and provide feedback to one another.

Course Content & Outline

Section 1: Fundamentals of Language
  • Recognising the importance of effective communication within a project.
  • Identifying the different variations of language, including different formats of communication.
  • Understanding the consequences of poor communication and the detrimental impacts on a project.
  • Reviewing how language has evolved within different industries and projects.
  • The integration of language within the project lifetime.
 
Section 2: Establishing an Audience
  • Exploring how the receiver of information will influence how information is communicated.
  • Understanding the target audience and ideal ways to maintain engagement.
  • Finding the appropriate wording and tone for each individual.
  • Adjusting the language used to ensure important information is conveyed and received effectively.
  • Providing information in multiple formats to guarantee understanding.
 
Section 3: Integrating Language with Project Progress
  • The role language plays within the project lifetime.
  • How effective communication must be maintained throughout all relevant communication channels, including important documents and contact methods.
  • Encouraging project members to maintain productivity with encouraging language.
  • Pairing language with body language and appropriate tones to further promote a message.
 
Section 4: Managing Team Members
  • Understanding the vitality of balancing encouraging and firm language when providing feedback and criticism.
  • Utilising different methods of communication and language to ensure a message is best received and acted upon.
  • Identifying areas of conflict and using appropriate language to dissipate tension.
  • Offering training and development to those not working to standards.
 
Section 5: Presenting a Finished Project
  • How to present a project with complete confidence.
  • Combining tone, body language and verbal communication to promote the completed project.
  • Addressing clients, stakeholders, and other important personnel with necessary information in a way that is easily understood and processed.

Certificate Description

Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.

Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.

CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.



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Languages Project Management Sales & Marketing

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