Course Info
Code MG2-131
Duration 5 Days
Format Classroom
Course Summary
As a result of COVID-19, many of us have stepped into a new reality of virtual working, which poses new challenges for organisations. It goes without saying, virtual is not physical, and team connection and productivity will not automatically continue in a virtual world. Virtual teaming affords many benefits but presents a higher risk of misalignment and lack of collaboration, which may take a toll on team trust and employee engagement if not done right.
To build a successful virtual team, it’s essential to build trust and facilitate communication. Knowledge-sharing is also critical to building a successful virtual team. This is even more important due to the recent lack of in-person interaction.
Virtual teams can be a win-win for both remote workers and their employers. This is especially true if you know how to prevent or mitigate the main challenges of running them. Building a virtual team starts with picking the right team members. It's all about creating clear and open communication in an environment of trust.
The first 30 days as a virtual team will determine how you work together for as long as the team lasts. Make sure to deliberately decide what should and should not become a tradition for your team. 70% of business professionals expect the use of online collaboration platforms to increase in the future. Virtual teams truly need to explore and incorporate technology into their ways of working to thrive.
- To create strategies for overcoming obstacles to virtual management.
- To create a team environment despite challenges from geography, time zones, and culture.
- To understand the distinction between traditional and virtual leadership skills, competencies, and attitudes needed to motivate workers across boundaries.
- To gain new skills and tools required to lead across boundaries.
- To manage performance virtually.
- To analyse personal growth virtually.
- To work with virtual teams.
- To use the tools of virtual management.
- To work with different cultures in the virtual space.
- To integrate multicultural considerations into thinking and decision-making.
This course is designed for roles that provide strong leadership and manage daily responsibilities virtually. It would be most beneficial for:
- Senior Managers
- Business Leaders
- Operations Managers
- Project Managers
- IT Managers
- Marketing Managers
- Commercial Managers
- Sales Professionals
- HR Managers
- Team Leaders
Managers today often find themselves balancing the need for getting the job done quickly, perhaps with fewer people, with the need for building working relationships that span barriers of time, distance, and culture, to name just a few. For many managers, this is unfamiliar territory that requires a new way of thinking about how to lead people.
The course builds skills in two areas vital to the success of a virtual team: distance management and team leadership. By combining theory with experiential exercises, participants develop the skills required to meet the demands of the constantly changing global work environment.
This course will provide a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes highly interactive exercises, case studies and targeted videos relevant to the topic area. This will be reinforced through active facilitation, group dialogue and feedback throughout. In addition, a Leadership Profile Assessment will be used to showcase the leadership style of the individual, with 1-2-1 constructive development feedback provided by the course facilitator.
Course Content & Outline
- Understand the changing global industries.
- Understand global cultures and how they differ.
- Learn the impact of technology on virtual management.
- The difference between the fundamentals of Virtual VS Direct Leadership.
- Understand the competencies of virtual leadership.
- Understand the two components of organising leadership.
- How to use virtual organisation tools for calendar, time, and media management.
- How to create a well-developed sense of both self-awareness and awareness of others.
- Learn effective delegation techniques of virtual leadership.
- Understand the power of empathy in motivating virtual teams.
- How to set clear goals and internal communication vertically and horizontally.
- How to develop virtual listening skills.
- How to use multiple forms of media for distance communications.
- Understanding continuous learning and knowledge transfer.
- Understanding empowerment VS delegation.
- Learn to set the roles and rules for a team.
- Understanding team dynamics.
- Understanding various team styles.
- How to team build for successful planning.
- How to build a synergetic culture from multi-cultures.
- Learn the power of cultural dynamics in productivity.
- Understanding the speed of trust in an organisation.
- How to build and Keep trust across boundaries.
- Learn the role of ethics and integrity play in building trust.
- Understanding how humility is a characteristic of a highly effective virtual leader.
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