Course Content & Outline
Introduction to Motivation
Defining what motivation is and why it is necessary in the workplace.
Understanding different concepts and principles surrounding motivation.
Exploring various motivators and demotivators and how they contribute to a team member’s efficiency.
Investigating modern theories of motivation – Acquired Needs, Glasser’s Choice, and Sirota’s Three-Factor theory.
Examining an individual’s personal motivations and how their work is influenced.
How the style of communication can motivate or demotivate a team.
Evaluating the use of language, tone, and body language to convey a specific message.
Using a powerful voice to motivate individuals or a team.
Building friendships and positive relationships through language and communication.
Providing constructive feedback in a motivational way.
Creating a Motivational Working Environment
Recognising what external and internal factors can influence the working environment.
Establishing positive relationships with individuals and throughout the team to encourage open communication and trust.
Identifying tension between team members and dissipating conflict before it impacts productivity.
Ensuring equality and understanding throughout.
Various methods of motivation and their advantages and disadvantages.
Implementing different motivation methods and aligning them with one another.
Providing rewards and incentives to encourage outstanding work.
Organising regular events and activities to ensure full productivity and attendance from team members.
Offering group training sessions or 1-to-1’s to encourage skill development.
The importance of regularly measuring performance.
Different methods for measuring performance – Self-evaluations, peer reviews and numeric rating scales.
Analysing performance results and comparing them to the use of different motivation techniques.
Adjusting motivation techniques and foregoing those irrelevant or possibly detrimental.