Course Info

Code PO5-106

Duration 5 Days

Format Classroom

Course Summary

Due to ever-shrinking budgets and growing investment opportunities, many governments are now reaching out to outsourced companies to run their contracts for them. This creates extra job opportunities and increases the expertise within the individual industries.

However, there are always risks with PPP contract management and outsourcing from both sides. If they are managed well, it could open up doors, solidify sound investments, and secure future contracts. However, not considering the risks, monetary issues and procurement plans could have major implications for the market, the government, and the taxpayers too.

When PPP contracts move to private sector organisations, they intend to utilise their skills, knowledge, and expertise in the field of outsourcing to maintain their success and grow a positive public reputation.

When taking over one of these complex contracts it’s important to create a robust infrastructure, develop a risk management plan and assess your budgets and ongoing IT and resourcing requirements. Contract management of this calibre requires careful and considered planning and accurate data and forecasting models to predict future trends and make continuous improvements while maintaining stability.


  • To understand the dynamics of running a PPP contract. 
  • To assess key risk areas and create mitigation methods. 
  • To plan your resources and budget requirements carefully. 
  • To develop process and project mapping tools to keep the move on track. 
  • To understand your budget and what’s required within that. 
  • To create a roadmap of key responsibilities and hold the right people accountable. 
  • To manage relationships between the public and private sectors.
  • To focus on the development and improvement of management processes. 
  • To understand the complexities between public and private sector management. 
  • To create contingency plans to manage and recover from risk elements. 
  • To build procurement relationships to avoid a single point of failure.

This course is designed for anyone who is responsible for implementing an outsourced contract into a private sector organisation. It would be most beneficial for:

  • Business Owners
  • Project Managers
  • Operations Managers
  • IT Specialises
  • Data Analysts
  • HR Professionals
  • Finance Professionals
  • Risk Assessors
  • Sales Support Teams
  • Developers
  • Security Officers
  • Public Sector Agencies
  • Business Development Managers
  • Key Account Managers
  • Auditors
  • Bid Writers

This course uses a variety of adult learning methods to aid full understanding and comprehension. Participants will review real-world case studies on videos and presentations to understand the complexities behind contract outsourcing from the public to the private sector.

In groups, they will hold discussions regarding key risk areas and will be presented with the best tools to help them understand future risks and budget assessments. Together, they will assess a roadmap of change implementation and highlight key areas for further focus and place in resource management systems and budgeting tools to fully understand how contract management decisions are made and supported by clear data.


Course Content & Outline

Section 1: The Basics of PPPs
  • What are PPPs?
  • The scope and future of PPP management. 
  • Common challenges in the public sector. 
  • Common private sector challenges. 
  • Your limitations as a private sector organisation. 
  • How your changes could impact wider society. 
  • The commercial landscape and background. 
  • PPP financing. 
  • Your fiscal year commitments and agendas. 
  • Understanding the procurement relationship.

 

Section 2: The PPP Move & Planning
  • Your new procurement strategy. 
  • Output specifications: What’s expected of you?
  • Your Key Performance Indicators (KPIs).
  • Financial year closes. 
  • Unsolicited bids and contract oddities. 
  • Managing your bid process and staying organised. 

 

Section 3: Bid Writing & Securing the PPP Contract
  • Identifying the most valid risks.
  • Performance management against contractual requirements. 
  • Payment schemes and mechanisms. 
  • Managing your money effectively. 
  • Relationship building - staying close to your contract manager. 
  • Dispute resolutions.
  • Triggers for termination and how to avoid them. 

 

Section 4: Assessing Your Key Contract Elements
  • Compensation vs. relief events. 
  • Your prices and payment issues.
  • Inventory management. 
  • What you guarantee vs. their warranty agreement. 
  • Liability issues and causes. 
  • Your cost-benefit analysis. 
  • Intellectual property. 
  • Securing your IT.
  • ‘Step in’ rights.

 

Section 5: Managing Your PPP Operation
  • Keeping up your mutually beneficial relationship. 
  • Communication is key. 
  • Monitoring your performance and delivery. 
  • Highlight risks through automation. 
  • Contract expiry and extension opportunities. 
  • Change management and software development. 
  • Resource management and handover. 
  • TUPe implications and assets of the service.


Course Video