Purchasing a quality product speaks for itself and can be a marketing tool. Customers who are happy with their products are more likely to pass along your company information through word-of-mouth marketing, helping your company grow.
Your first step towards wider customer reach is ensuring you have a powerful and effective quality assurance procedure. This will provide your consumers with the best products, assuring customer retention and developing brand trust and awareness.
Quality assurance also helps you deal with the root cause of problems, effectively performance-manage your employees, and create methods for continuous improvement to increase customer satisfaction.
Developing quality guidelines, upskilling competent employees, and creating fool-proof processes to present your customers with high-quality products will ensure your business grows and prepare you for further expansion.
Upon completion of this course, participants will be able to:
This training course would suit anyone in a management position responsible for constantly reviewing processes and improving the quality of services and products. It would be most beneficial for:
This training course uses a range of practical exercises and exciting seminars to help participants understand quality assurance processes and their importance.
You will review real-life case studies and conduct group discussions to determine effective process methodology. Then, based on your own business model, you will create project plans.
Section 1: Quality Assurance Standardisation
Section 2: Techniques of Implementation & Enforcement
Section 3: Legal Obligations & Design
Section 4: Operating & Managing Quality Assurance
Section 5: Reviewing Processes for Continuous Improvement
Section 6: Auditing & Document Management
Section 7: Managing Performance and Adherence
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.