Effective communication is absolutely crucial to business success. Appropriate communication with all influential parties relating to an organisation ensures that all processes and functions are being conducted at maximum proficiency. It also guarantees that client needs can be easily communicated and met to ensure full satisfaction.
Professional language is a skill that needs to be developed over time. While within the business world, there is an unwritten standard of what is deemed professional, it will vary depending on the individual. Professional language will primarily be focused on the exact wording used. This language will be utilised in all business areas, and often must be adjusted depending on the situation and who the receiving audience is. Overusing specific wording or phrases can reduce the message's impact, so one would also assess and filter out overused or weak wording.
Furthermore, communication does not end with physical language. For professional language to be completely effective, the tone and body language of how the message is presented also need to be considered. Presenting information openly and confidently will be much more engaging for the audience, and they will be much more willing to cooperate with the speaker.
Upon completion of this course, participants will be able to:
This course is designed for anyone in a senior management or executive position who wishes to develop their skills and knowledge relating to professional language. It would be most beneficial for:
This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will review case studies of successful business executives to highlight their communication methods and the effectiveness of their use of professional language.
The participants will use a combination of learning methods, including seminars, group discussions, case studies, and group activities. These will allow ample opportunities for the participants to fully develop their comprehension of the taught content and related skills. The group activities enable them to demonstrate their understanding and use constructive criticism to refine their capabilities.
Section 1: Fundamentals of Professional Language
Section 2: Advanced Reasoning
Section 3: The Influence of Audiences
Section 4: Developing Proficiency in Communication
Section 5: Advancing Verbal Communication
Upon successful completion of this training course, delegates will be awarded a Holistique Training Certificate of Completion. For those who attend and complete the online training course, a Holistique Training e-Certificate will be provided.
Holistique Training Certificates are accredited by the British Accreditation Council (BAC) and The CPD Certification Service (CPD), and are certified under ISO 9001, ISO 21001, and ISO 29993 standards.
CPD credits for this course are granted by our Certificates and will be reflected on the Holistique Training Certificate of Completion. In accordance with the standards of The CPD Certification Service, one CPD credit is awarded per hour of course attendance. A maximum of 50 CPD credits can be claimed for any single course we currently offer.