Course Info

Code PH1-101

Duration 5 Days

Format Classroom

Strategic Analytics and Effective HR Metrics

Course Summary

In this training course you will discover how to accurately track analytical people data and process strategic decisions in order to build successful business models and work towards improving company practices. 

You will uncover how HR data is used to demonstrate a ROI in the eyes of key stakeholders and understand the effectiveness of skilled management on the overall success of the company and its potential investment opportunities.

The sessions will provide you with the knowledge and expertise to review processes and create action plans for development using your available workforce based on HR analytical data and track the results to accurately determine success rates. 


During this course you’ll learn to: 

  1. Understand HR’s role in your company and wider business goals. 
  2. Develop comprehensive problem-solving skills to achieve a data-led outcome. 
  3. Discuss advances in HR technology and their benefits. 
  4. Effectively use people management to resolve wider workforce problems. 
  5. Solve incidents regarding organisational change. 
  6. Collect, store and use accurate HR data to achieve positive results. 

This training is suitable for anyone within a professional organisation who is part of a HR department or has direct line management responsibilities, or people who have overall reasonability for the rewarding of contractual work. It would be especially beneficial for:

  1. HR Professionals
  2. Senior Managers
  3. Managing Directors
  4. Aspiring Managers
  5. Data Analysts
  6. Union Representatives

This course covers a range of content methods including group discussions, trainer-led seminars, and practical activities alongside video and written learning content to suit all learning styles.

You’ll experience problem-solving challenges and paper-based tools to assist you with accurate decision-making and create an accurate future-proofing mock-up plan to ensure a great return on investment. 


Course Content & Outline

Data Collection & Overview

  • Securing contracts & data gathering. 
  • Payroll overview
  • Budgeting to exceed. 
  • TUPe data.
  • Business continuity plans. 

 

Employee Investment & the Effects on ROI

  • Effective org chart creation. 
  • Spend against return analysis. 
  • Human capital strategy. 
  • Measuring investment vs. return. 
  • Learning & development and their effect on profit margins. 
  • HR’s effect on external perception. 

 

Data Analysis and Presentation

  • Contractual requirements and how to meet them.
  • Accurate budgeting based on HR data. 
  • HR headcount ratios.
  • FTE requirements to meet SLAs.
  • Reviewing admin costs.

 

HR Metrics & Their Uses

  • Collecting qualitative data
  • Quantitative data uses for stakeholder engagement. 
  • Workforce remote surveillance techniques. 
  • Data capture for effective benchmarking. 

 

Data Led Performance 

  • Self-assessment data.
  • Performance management strategies.
  • Employee action plan creation based on insight. 
  • Scorecard successes. 
  • Training assessments. 

 

A Positive Working Environment - What’s Missing?

  • Ways to understand staff mentality.
  • How job satisfaction breeds productivity. 
  • The importance of satisfaction surveys. 
  • Open door policy - how HR can help. 
  • Staff retention failures and their resolutions. 

 

HR Employee Management

  • Performance management through stats. 
  • Disciplinary procedures. 
  • Grievance Policies.
  • Successful recruitment. 
  • Managing succession chains. 
  • Effective employee motivation. 
  • Handling resistance. 

 

Making Operational Changes

  • Operational change management.
  • Project planning for the future. 
  • Buy-in matrix for staff retention.
  • Filling knowledge gaps.
  • Delegation and assign accountability. 
  • The theory behind organisational change.


Understanding the Human Resources Life Cycle: A Comprehensive Guide
Discover the HR life cycle, a structured approach to managing the employment relationship. Explore the importance of its five stages, from recruitment to retirement, and understand how it optimises human capital, fosters engagement, and aligns HR practices with organisational goals. Unlock the secrets to successful employee management.



Course Video