Essential Teamwork Development & Cooperation Skills
Course Info
Code MG2-101
Duration 5 Days
Format Classroom
Course Summary
As your business grows it’s essential that you develop a collaborative and communicative team who work seamlessly towards a single end goal. This helps to achieve greater results and ensures a happier workforce.
Teamwork allows you to stay ahead of your competition and actively review current processes with the aim to continuously improve. It gives you the opportunity to provide a single, collective message to your customers helping to form positive engagement and gain excellent reviews.
Working within a focused and cooperative team will also motivate your employees and make them feel more supported to help you to effectively manage and increase organisational performance, flag issues and discover new goals to move forwards.
- To work collaboratively with other people and share ideas.
- To express your ideas in a constructive way.
- To understand the benefits of teamwork.
- To create a supportive environment that supports innovation.
- To utilise effective communication skills to inspire others.
- To motivate a team and ensure everyone is working towards the same goal.
- To deal with issues and negativity raised within a team.
- To evaluate key processes and procedures as a team to work towards continuous improvement.
- To assess the strengths and development areas of each team member to aid effective delegation.
This course is suitable for anyone who works within a team environment or is tasked with leading a team to achieve positive results. It would be particularly beneficial for:
- Line Managers
- Supervisors
- Operations Managers
- Directors
- Team Leaders
- HR Personnel
- Developing Managers
This course uses a range of learning methods to help individuals work together successfully to achieve results as a collaborative team. You will complete group exercises to understand the strengths of each person, conduct role-playing and practical challenges to achieve a collective goal, and use paper-based methodologies to understand the theory behind teamwork and its benefits.
Course Content & Outline
- Why teamwork is necessary for success.
- The key benefits of collaboration.
- Innovation as a team.
- Creating effective team-building exercises.
- Finding the best candidates.
- Understanding knowledge and skill gaps and how to fill them.
- Creating team values.
- Delegation and finding the right person for the role.
- Your role as a leader.
- The importance of body language.
- Presenting information to cater to all learning styles.
- The Honey and Mumford learning styles test.
- Building trust within the team.
- Effective team meetings.
- Benchmarking against the competition.
- The GROW model and how to use this in a team environment.
- Persuasive negotiation to gain team buy-in.
- SMART targets and achievable goal setting.
- Small step analysis to achieve long-term aims.
- Discovering strategic aims.
- Performance management methods.
- Delivering a negative message but gaining a positive result.
- Learn how to say ‘no’ in the right way.
- How to recover when trust is broken.
- Making conflict productive.
- Analytics and feedback.
- Making changes that benefit everyone.
- The benefits of appraisals.
- Team development.
- Employee recognition.
- Understanding the need for improvement and creating a group action plan.
Team performance management is crucial for success, focusing on individual and collective contributions. To improve performance, set clear goals, encourage open communication, foster collaboration, provide feedback, and recognize success. Build positive relationships, invest in development, and monitor progress for sustainable high-performance teams.
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