Course Info

Code PH1-116

Duration 5 Days

Format Classroom

Digital Change in Your HR Department

Course Summary

HR plays a huge role in any organisation. They have to maintain accurate records of all employees and keep track of their whereabouts, performance, and any medical concerns they may have. This can be a huge task, so accurate record-keeping and database management is a massive part of human resources.

Where, in the past, human resources may have had to rely on antiquated filing systems in huge cabinets that could take an age to look through, nowadays, much of the standard HR filing systems can be added to an online database so that information is much easier to find in a rush.

Cloud-based systems are a favourite of many organisations. This is because HR personnel is able to securely access data from any location. This means that both teams that are remote and on-site can be managed from a central location by the same people, no matter where they are in the world.

This digital transformation isn’t always as simple as it might seem though. Your employee management database needs to house multiple datasets and also be intelligent enough to help you with some of the most manual tasks too. You may need a system that identifies trigger points for absence or provides the correct documents and files required within performance management procedures too. It’s also essential that your document system contains all of your policies and procedures in one place and houses an up-to-date record of their latest amendments. Upgrading your HR management system is a complex task, but finding the right digital environment for your data has benefits that keep on giving.


  • To develop a foolproof storage system to house your secure documents. 
  • To create automated processes using a digital system. 
  • To file away information for easy accessibility later. 
  • To investigate the best digital management systems for your organisation. 
  • To gain buy-in from stakeholders to transition to higher-quality systems. 
  • To learn best practices and investigate risk areas of the digital transition.

This course is designed for anyone within the HR field or involved with managing employees who would benefit from automated systems and advanced record keeping. It would be most beneficial for:

  • HR Personnel
  • Business Owners
  • Operations Managers
  • Administrators
  • Team Leaders
  • IT Professionals
  • Data Analysts

This course uses a variety of adult learning styles to aid full understanding and comprehension. Participants will be presented with various data models to understand what information would be most useful to a business and will create process maps to understand how cloud storage and automation can help to reduce workload and increase productivity.

Participants will take part in group discussions to determine the best systems in their own organisations and develop strategic implementation frameworks to understand how changes can be made.


Course Content & Outline

Section 1: Digital Human Resources Management
  • What is human resources management?
  • How does HRM benefit an organisation?
  • The implementation and benefits of AI and machine learning. 
  • Developing a digital HR team. 
  • HRM and organisational performance. 
  • Remote working and the changes to HR. 
  • Ethical considerations of managing HR digitally.

 

Section 2: Where Are Your Knowledge & Performance Gaps?
  • How does digital transition challenge your business? 
  • Risks to business practice and contingency plans. 
  • Your business needs and aligning with intelligent systems. 
  • Preparing a suitability matrix. 
  • Where does your business need to implement technology instead of a manual process?

 

Section 3: Identifying Data Sources & Collection. 
  • People data and process data. 
  • AI and digital road mapping. 
  • Big data and its relevance to HR.
  • Different data sources and types and how to store them securely.
  • Addressing business changes through data. 
  • Your strategic model.
  • Ethic and legal considerations.
  • Company communication. 

 

Section 4: Implementation & Avoiding Challenges
  • Demonstration of proposals.
  • Gaining buy-in from stakeholders on your new digital platforms. 
  • Justifying the change, 
  • Handling resistance and promoting business benefits. 
  • Providing a positive process map and moving forward with gradual change. 

 

Section 5: Supporting Your Digital Transformation
  • How is the HR role affected by the digital change?
  • Communicating on a group and organisational level. 
  • Dealing with knowledge gaps with employees. 
  • Removing the fear of change. 
  • Fostering functional competency. 
  • Assess and implement changes and acknowledge reviews.