Effective Management of Logistics and Transport Services
Course Info
Code PO1-102
Duration 5 Days
Format Classroom
Course Summary
This course concentrates on the effective management processes and procedures within a supply chain environment. You’ll discover how to identify inefficiencies, create an accurate cost analysis and address performance issues to increase your conversion and customer satisfaction.
You will also find out the importance and effect of operational delivery on the overall success of transport and logistics-focused companies. It helps with the enhancement of all procurement and inventory procedures to improve business performance and look to the future.
This course aims to help you to:
- Assess the supply and demand chain and how your business fits.
- Create a journey map for warehouse management to identify and amend inefficient processes.
- Manage performance issues in the warehouse and remotely for staff on the road.
- Negotiate new contracts and agree key SLAs.
- Utilise the best systems to develop an inventory and efficiently manage stock levels.
- Develop new strategies and technology to increase warehouse productivity.
- Manage reporting and fill skill and knowledge gaps within the purchasing process.
The course is perfect for any individual who is involved in project management or the operation of logistics or transport companies. It would be most beneficial for:
- Project Managers
- Purchasing Managers
- Operations Managers
- Transportation and Vehicle Executives
- Customer Service Executives
- Finance Executives
- Directors
- Stock Controllers
- Procurement or Warehouse Employees
- Front Line Customer Service
This course allows the participants to learn using real-life cases, powerful presentations, and practical exercises. You’ll have access to the tools to review your current processes and use group discussions and hands-on examples to develop new and improved processes to implement in your working environment.
The course manual will form part of the learning but give you references for the future. You are encouraged to ask questions and, if needed, spend time one to one with your trainer to go over any issues. During your time in the classroom, you will be able to network with peers in similar roles.
Course Content & Outline
1) Understanding Where Your Business Fits
- What does supply chain management mean?
- How to create an effective purchasing model.
- What does your location mean for your pricing?
- Which types of contracts will work for your area?
2) Creating Effective Inventory Procedures
- The ABC analysis and how to use it.
- Systems to implement effective inventory monitoring.
- Assessing consignment inventory.
- Radio frequency inventory.
- Creating barcoding inventory assessments.
- Managing audits
- Standardising processes.
3) Successful Contract Negotiation
- Working with new suppliers.
- Communication and persuasion techniques.
- Securing new contracts and their essential aspects.
- The types of contracts and what works for you.
4) Recruiting for Your Contracts
- How to employ the best warehouse operatives.
- Looking for drivers.
- Dealing with performance issues.
- Managing an effective rota.
- Creating teamwork between warehouse and transport for a smooth transition.
5) Optimising Your Warehouse Operation
- Health and safety management.
- Quality assurance.
- Selecting a warehouse system that works.
- Improving productivity.
- Identifying process gaps.
- Assessing the optimum warehouse layout.
6) Dealing with Transport Operations
- Selecting the right transport methods.
- Setting up real-time tracking information.
- Insurance cover for multiple transport methods and vehicle types.
- Overseas transportation.
- Application of Incoterms.
Delve into the world of logistics management – the strategic coordination of resource movement. Learn its types, differences from supply chain management, significance, and optimisation tips for effective operations.
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